Customer-Managed Inventory

Defining the Speed, Precision, Quality, Flexibility, and Personalization of the Electronics Industry.

Take Control of Your Component Supply Chain

with BESTProto's CMI Service

In today’s fast-moving electronics market, having the right parts available at the right time can make or break your production schedule. BESTProto’s Customer-Managed Inventory (CMI) program puts you in the driver’s seat, giving you dedicated storage space for your components while we handle the logistics, security, and inventory tracking.

Why Customer-Managed Inventory Matters

Managing electronic components has become increasingly complex. Supply shortages, extended lead times, and unpredictable pricing have created significant headaches for product engineers and managers. When a critical component isn’t available, your entire production line can grind to a halt, costing time, money, and market opportunity.

That’s where CMI comes in. By storing your components in our secure, climate-controlled facilities, you eliminate the risk of delays caused by supply chain disruptions. Your parts are already here, inspected, and ready to go when your boards arrive for assembly.

smart inventory management

How Customer-Managed Inventory Works

Your Dedicated Storage Space

When you join our CMI program, we assign specific inventory locations exclusively for your components. Think of it as your own personal warehouse within our facility, except you don’t have to worry about overhead costs, climate control, or inventory management systems.

Flexible Procurement Options

You have complete flexibility in how you stock your inventory:

Direct Procurement

We can purchase components on your behalf from our network of authorized distributors and chip manufacturers. You'll receive a detailed quote before we proceed with any purchases.

Consignment

Have hard-to-find or proprietary parts? Send them to us, and we'll integrate them into your CMI account. We follow strict receiving protocols to verify and document all consigned components.

Hybrid Approach

Mix and match: we can source some components while you consign others. This works particularly well for custom assemblies where you have specialized parts that complement standard components.

Counterfeit Prevention

In an industry plagued by counterfeit components, we take authentication seriously. Our multi-layered approach includes:

Visual Inspection: Every incoming component undergoes detailed examination, comparing markings, packaging, and date codes against manufacturer specifications and shipping documentation.

Supplier Verification: We prioritize purchases from authorized distributors and franchise dealers. When components must be sourced through brokers, we use only pre-approved suppliers with proven track records.

Advanced Testing: For critical components, we employ electrical testing, X-ray inspection, and other specialized techniques to verify authenticity.

Documentation: We maintain complete traceability for all components, creating an audit trail from supplier to finished assembly.

Customer Managed Inventory
warehouse inventory

Built-In Quality and Security

Industry-Standard Storage Practices

Your components are valuable, and we treat them that way. Our facilities maintain:

Bill of Materials (BOM) Management

Verification and Optimization

When you submit your BOM, our engineering team doesn’t just accept it at face value.

We:

  • Verify part numbers against manufacturer databases
  • Check reference designators for accuracy
  • Identify quantity mismatches or potential issues
  • Flag obsolete or hard-to-find components

Design for Assembly Review

Before components are added to your inventory, we conduct a Design for Assembly (DFA) check.

This critical step ensures that:

  • Mechanical dimensions match your PCB layout
  • Electrical specifications are compatible
  • Components won’t create assembly bottlenecks or quality issues

Alternative Solutions

When a component isn’t available through normal channels, we require your substitute approval before we proceed. Our experienced team can suggest suitable alternatives, considering factors like:

  • Electrical and mechanical compatibility
  • Current availability and lead times
  • Cost-effectiveness
  • Future availability projections

Who Benefits Most from CMI?

Research and Development Teams

For R&D engineers working on tight timelines, CMI eliminates the waiting game. Stock components for multiple prototype iterations, knowing they'll be ready when you are.

Small to Medium Production Runs

Companies producing specialized equipment or limited quantities benefit from CMI's flexibility without the overhead of maintaining their own inventory systems.

Projects with Rare Components

If your design uses specialized, obsolete, or long-lead-time components, CMI ensures they're always available when you need them.

Multi-Project Operations

Managing several concurrent projects? CMI lets you maintain separate inventories for different product lines while consolidating storage and logistics.

Dedicated Support

Every CMI customer receives a dedicated Program Manager who serves as your single point of contact. Need to check inventory levels? Want to discuss upcoming builds? Have questions about component availability? Your Program Manager is here to help, ensuring smooth communication and quick issue resolution.

smart inventory management
storage unit

Complete Ownership and Control

Let’s be clear: the components in your CMI account belong to you, period. You can request the return of any or all components with just three days’ notice. There are no hidden fees or complicated retrieval processes – your parts, your decision.

Industries We Serve

Defense & Aerospace

Healthcare

Telecommunications

Manufacturing

plus many more

Getting Started with Customer-Managed Inventory

Ready to take control of your component supply chain? Here’s what happens next:

barcoding inventory
warehouse

Move Faster, Build Smarter

In electronics manufacturing, speed to market often determines success. Customer-Managed Inventory gives you the supply chain agility you need while eliminating the headaches of component management. Focus on designing great products – let us handle the parts.

Frequently Asked Questions

What is Customer-Managed Inventory (CMI)?

CMI is a program where BESTProto provides dedicated, secure, climate-controlled storage for a customer’s components, handling logistics, inspection, and inventory tracking so parts are ready when boards arrive for assembly.

The customer does, at all times. Components can be returned with just three days’ notice, with no hidden fees.

Three ways: Direct Procurement (BESTProto purchases on your behalf from authorized distributors), Consignment (you send BESTProto your own parts), or a Hybrid approach combining both.

Through visual inspection against manufacturer specs, supplier verification with authorized distributors, advanced testing (electrical testing, X-ray inspection) for critical components, and full documentation/traceability.

R&D teams running multiple prototype iterations, small-to-medium production runs, projects using rare or long-lead-time components, and companies managing multiple concurrent product lines.

No specific minimum is required. The program is designed to scale with your project-related inventory needs, from a single component line to multi-project operations.

BESTProto Engineers Reviewing small PCBs

More Questions and Answers

Ready to streamline your component supply chain?

Contact BESTProto today to learn more about our Customer-Managed Inventory program and how it can accelerate your path to production.

Contact Us Today